AutoZone Auto Parts is a well-known auto parts store located at 103 2nd St, Elyria, OH 44035, United States. With a Google Maps rating of 4.3, it is a popular choice for customers in need of high-quality auto parts. Whether it's for in-store shopping, kerbside pickup, or delivery, AutoZone Auto Parts aims to provide exceptional service to its customers. The store is known for its friendly and helpful staff, along with its extensive range of products. Customers can find everything from windshield wipers to batteries and bulbs for their vehicles. The store has received numerous positive reviews, with customers praising the knowledgeable and dedicated team. AutoZone Auto Parts is committed to providing top-notch customer service and ensuring that every visit is a pleasant and productive experience for its customers.
Reviews
The help I received was absolutely phenomenal.
I will shop no where else from my automotive parts . The staff came out and below 0 temperatures and fixed my rear tail light. They were so much help and got me back on the road.
You just cannot go wrong shopping at Autozone!!! To me, they've always been helpful with info and the parts I've needed!! This time was no different!!! I actually saved about $35 on my front brake pads and rotors!!! That's not a lot of money but when you're on a budget, it can make a very nice difference!!! I will always go back!!! Thank you for everything, guys!!! Your help was VERY much appreciated!!! 🙂👍👍
Sincerely,
Don W., Elyria, Ohio
Went there to see why my check engine light was on. Crew member was very informative , very pleasant. Good customer service by nari. Made sure to give me the deal price.
Had Terry come out and help change a bulb on my car. Changed both of them just to be sure the other one didn't go out. Gave me a deal on my purchases and even went above and beyond to make sure my light was back on properly. Very good customer service. 5⭐
Always very helpful when I go in there.
This is pertaining to the one on 103 East 2nd Street. Lately every time I have to deal with calling them, it seems like I get nothing but attitude from this store. I don't know who answered the phone tonight but I called to check to see if they had in fact a tool I need to do my water pump in their loaner tool program. All I wanted the guy to do is physically go look and see if they actually had it there in stock because there have been times before when I go to pick something up they say they have it in stock and it is not there. The guy proceeds to yell at me telling me he has two in stock and then yells at me and says have a good day and hangs phone up hard. Customer service at these stores are horrendous anymore. Half of them don't even know nothing about cars they only know how to push buttons.
The staff at the Elyria AutoZone — like Michael Y. — in particular are simply stellar. Always available to help, friendly and all around decent local people who are dependable, knowledgeable and hard working. They're the best!
The manager BT very difficult to talk to. Won't even let you ask specific questions has no patience.
Your Guy BT was Great Help today. He had one part that I needed on hand and Ordered the second from the Brookpark location.
This place is pretty good in comerical retail when the proper people like BT and Mike are there but when Mary's there it's is the worst service she has a very bad attitude like find a new job then 😑 …
You just cannot go wrong shopping at Autozone!!! To me, they've always been helpful with info and the parts I've needed!! This time was no different!!! I actually saved about $35 on my front brake pads and rotors!!! That's not a lot of money but when you're on a budget, it can make a very nice difference!!! I will always go back!!! Thank you for everything, guys!!! Your help was VERY much appreciated!!! 🙂👍👍
Sincerely,
Don W., Elyria, Ohio
The help I received was absolutely phenomenal.
I will shop no where else from my automotive parts . The staff came out and below 0 temperatures and fixed my rear tail light. They were so much help and got me back on the road.
Location
103 2nd St, Elyria, OH 44035, United States
Hours
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